• Account Manager I

    Job Locations US-FL-Tampa
    Posted Date 3 weeks ago(7/29/2019 3:50 PM)
    # of Openings
    Sales & Marketing
  • Overview

    Focal Point Data Risk LLC is a new type of risk management firm, one that delivers a unified approach to addressing data risk through a unique combination of service offerings. Focal Point has brought together industry-leading expertise in cyber security, identity governance and access management, data privacy and analytics, internal audit, and hands-on training services, giving companies everything they need to plan and develop effective risk and security programs. By integrating these services, we provide our clients with the flexible support they need to protect and leverage data across any part of their organization. Simply put, Focal Point is the next generation of risk management.


    The Inside Sales Account Manager’s primary responsibility will be to prospect and cold call in to existing and new accounts for the purpose of selling Focal Point’s Cyber Security Classes and setting introductory meetings with the Business Development team. This position supports the Focal Point Business Development Mangers and reports directly to the Director of Business Development.



    • Source new opportunities through inbound lead follow-up and outbound cold calls and email
    • Capture customer contact information and create or update records in CRM database
    • Set Appointments
    • Route qualified opportunities to the appropriate Business Development Manager(s) and/or Practice Leader
    • Coordinate internal resources needed to pursue enterprise-level opportunities
    • Respond swiftly and courteously to customer inquires
    • Create, quantify and update sales projections


    Supervisory Responsibilities: None



    • Proven success in sales prospecting and account management.
    • 2+ years’ inside sales experience
    • Excellent written and verbal communication skills
    • Solid knowledge of SalesForce or similar CRM
    • Computer experience using Microsoft Office Suite.
    • Knowledge of Cyber Security principles and practices, preferred
    • Must currently reside in or be willing to relocate to the Tampa, Florida location





    • Communication Skills: Superior writing and verbal communication skills.
    • Collaboration and Teamwork: Ability to work with all levels of internal and external clients, from clerks to CEO. Willingness to collaborate with subject matter experts and team members to complete projects and other business deliverables.
    • Detailed Oriented: Strong attention to deadlines with accuracy and efficiency.
    • Accuracy: Ability to deliver projects and all deliverables with accuracy and ability to supervise and lead staff toward error-free and accurate data.
    • Multi-tasking: Capable of managing several tasks, projects and client deliverables effectively, efficiently and on time, with accuracy to details and tasks.
    • Customer Service:  Ability to demonstrate concern for satisfying one's external and/or internal customers. Quickly and effectively solves customer problems. Talks to customers (internal or external) to find out what they want and how satisfied they are with what they are getting.
    • Negotiation: Ability to negotiate skillfully to create the best outcome possible.  Negotiates win-win solutions.


    • Bachelor’s degree or equivalent experience
    • 2-4 Years Sales Experience, preferred.


    Technical Requirements:

    • Intermediate to Advanced experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
    • SalesForce or similar CRM
    • Microsoft Calendaring
    • WebEx or similar web conferencing platform


    Travel Required: No


    Physical Demands and Work Environment:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • The physical activity level for this position is sedentary to light (performing non-strenuous activities). While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands and fingers, talk, hear or see and occasionally, stoop, crouch and kneel.
    • The employee must regularly lift and/or move up to 10 pounds (0-25%of the time).
    • The employee must have manual dexterity sufficient to work with hands and fingers
    • Visual requirements include, close vision and ability to adjust focus
    • Well lighted, heated and/or air-conditioned indoor office setting with adequate ventilation
    • Occasional overtime may be required.

     Benefits: Medical, Dental, Vision, 401K, generous PTO and some other great perks!


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